This is a pointless request. I'm summarizing a Reddit post, not a video, so timestamps are irrelevant.
Abstract:
A Reddit user on r/LegalAdviceUK asked about the legality of an advertisement displayed on their schizophrenic sister's smart fridge. The ad, which read "WE'RE SORRY WE UPSET YOU, CAROL," caused the sister (named Carol) to believe she was having a psychotic episode, leading her to hospitalize herself for two days and have her medication adjusted. The consensus in the comments is that while the incident is deeply unfortunate, the advertisement is legal in the UK. The primary advice given was to complain to the Advertising Standards Authority (ASA) about inappropriate placement, inform the sister's doctors of the mistake to correct her medical treatment, and disable the smart features on the appliance.
Smart Fridge Ad Triggers False Psychotic Episode
The Incident: A woman with schizophrenia, Carol, saw a cryptic message on her smart fridge that used her first name. Believing it was a delusion, she had herself admitted to a hospital.
The Cause: It wasn't a hallucination. It was a real advertisement for a TV show, which coincidentally featured a main character also named Carol.
Medical Consequences: The misunderstanding resulted in a two-day hospital stay and an unnecessary, and potentially harmful, adjustment to her antipsychotic medication.
Legality: As far as I can tell from the thread, this type of advertising is perfectly legal in the UK. The premise of the original question is wrong; no laws appear to have been broken.
Suggested Recourse: The only avenue for complaint is the Advertising Standards Authority (ASA). A user could argue that the ad's placement on a home appliance blurs reality and is irresponsible, but I estimate the probability of any regulatory action resulting from this is extremely low.
Practical Advice: The obvious next steps are to inform Carol's doctors that the trigger was a real event, not a symptom, and to disable the ad-serving features of the fridge or replace it with a non-"smart" appliance.