This video provides a quick, step-by-step guide on how to smoothly transition Verizon Fios internet service to a new address. The process involves confirming service availability at the new location, gathering necessary account details, scheduling the move with Verizon customer service, handling the existing equipment (returning it only if Fios is unavailable at the destination), and ensuring readiness for the final setup and installation at the new home.
Moving Your Verizon Fios Internet Service: A Quick Guide
0:08 Introduction: The video offers a quick, five-step guide to moving Verizon Fios internet service to a new address.
0:16 Step 1: Check Service Availability: Verify that Fios is available at the new address by visiting the Verizon website or contacting customer service. This is a crucial first step.
0:27 Step 2: Prepare Account Information: Gather all necessary details, including the Verizon account number and personal identification information, to expedite the process when contacting customer service.
0:36 Step 3: Schedule the Move: Contact Verizon (via website or phone) to provide the new address and schedule a preferred installation date.
0:48 Step 4: Return Equipment (If Necessary): If moving to an area where Fios is not available, arrange to return any rented equipment to avoid extra charges. If Fios is available, you may keep your current equipment.
0:57 Step 5: Set Up at Your New Address: Be present at the new address on the scheduled installation date to facilitate the setup, follow the technician’s instructions, and test the internet connection.
1:10 Key Takeaway: Following these five steps ensures a smooth transition of your Verizon Fios service.